At Alphapay, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our POS (Point of Sale) sales terminal services.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
– Name, email address, phone number, and physical address.
– Business information, such as business name, tax identification number, and banking details.
b. Transaction Information
– Details of transactions processed through our POS terminals, including purchase amounts, dates, and locations.

c. Device and Technical Information
– IP address, device type, operating system, browser type, and unique device identifiers.
– Information about your use of our POS terminals and related software.
d. Location Information
– Geolocation data from your device or IP address to provide location-based services.

e. Other Information
– Any additional information you provide to us voluntarily, such as feedback or survey responses.

2. How We Use Your Information
We use the information we collect for the following purposes:
– To provide, operate, and maintain our POS services.
– To process transactions and generate receipts.
– To verify your identity and prevent fraud or unauthorized access.
– To communicate with you about your account, transactions, or updates to our services.
– To improve our services, develop new features, and conduct research.
– To comply with legal obligations and enforce our terms and conditions.

– 3. How We Share Your Information
We may share your information in the following circumstances:
– With Service Providers: We may share information with third-party vendors, contractors, or partners who assist us in providing our services (e.g., payment processors, IT support).
– For Legal Compliance: We may disclose information if required by law, regulation, or legal process.
– For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
– With Your Consent: We may share information with third parties if you provide explicit consent.

4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
– Access: Request a copy of the personal information we hold about you.
– Correction: Request that we correct or update inaccurate or incomplete information.
– Deletion: Request that we delete your personal information, subject to legal obligations.
– Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at alphaposservices@gmail.com.

7. Third-Party Links
Our services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: alphaposservices@gmail.com
Phone:+2347066217762
Address: 18 psychiatric road rumuigbo

This Privacy Policy is designed to be transparent and user-friendly while ensuring compliance with applicable data protection laws, such as the Nigeria Data Protection Regulation (NDPR)